Barred phone lines lead to massive crowds at MTN offices. Learn about the causes and the company’s response to the situation.
Due to the massive disconnection of telephone lines without national identification numbers (NINs), MTN Nigeria offices in various parts of the country are currently surrounded by large crowds.
Subscribers are widely frustrated by this issue.
In the past few days, numerous Nigerians have resorted to social media platforms to voice their dissatisfaction with the inability of making or receiving phone calls on their MTN network.
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Since late Saturday, telecommunication firms have carried out a broad disconnection that has affected numerous subscribers, including those of the 9mobile network who have been incapable of making or receiving calls ever since.
The planned nationwide protest scheduled for August 1 aligns with the timing of this restriction.
The Nigerian Communications Commission (NCC) has instructed telecom operators to disconnect phone lines of subscribers who have not linked their NINs by the July 31 deadline. The initial date for this requirement was April 15,2024 but was later extended.
Despite successfully linking their SIMs with their NINs, numerous subscribers are alleging that they have been barred. In February, the NCC declared that 45 million users who did not finish the linkage process would be disconnected.
